FAQ

How long does shipping take?

• The processing time for our products is between 3 and 7 days. Shipping then takes 15 to 21 days, as some of our packages pass through different transport routes and areas of responsibility. (Unless a different time frame is specified in the respective offer.)

 

Why did only 1 product arrive?

• As we work with various manufacturers from all over the world and source many of our products from overseas, your packages may be delivered at different times.

 

How can I contact you?

• In our info section (see below), you will find a contact form under the menu item “CONTACT” that you can use to contact us directly. Alternatively, you can also contact us by email: service@shoptalu.de

 

How can I track my order?

• Once your order has been shipped, you will receive a tracking number in the shipping confirmation, which you can enter at the following link: https://www.aftership.com/de/track?t=